Improving your Card Not Present fraud defences

Card Not Present (CNP) fraud has become big business for financial criminals. In 2021, UK Finance estimated that it represented over 86% of all card fraud in the UK. Fraudsters have reasoned that the underlying weaknesses, inherent in the remote purchase ecosystem, provide them with a lucrative opportunity to exploit unwitting customers and patchy defences from banks, payment providers and merchants.

Our guide will show you how enriched data – such as device, behavioural biometric and geolocation – can be leveraged in the CNP journey to help address this problem. It also discusses the changes to 3DS(2) Strong Customer Authentication protocols, as a result of coming into force in 2021.

It will help parties involved in the CNP ecosystem create an enhanced, sophisticated and dynamic card authentication process that will help them to:

• Reduce transaction risk assessment rates
• Drive down CNP false positives
• Reduce losses to CNP fraud
• Balance frictionless customer experience with reduced risk